Frequently Asked Questions
What areas of Pakistan do you serve?
We proudly serve customers throughout Pakistan, including all major cities and remote regions. Our distribution network covers the entire country to ensure timely delivery of medical disposables to government institutions, private hospitals, clinics, and healthcare centers.
What are the features and benefits of your medical devices?
Our medical disposables are sourced from leading international manufacturers and are designed to meet the highest standards of quality, safety, and reliability. Features include durable materials, user-friendly designs, and strict adherence to international safety norms. Benefits include improved patient care, hygienic handling, and cost-effective solutions for healthcare providers.
Are your products CE/ISO/FDA certified?
Yes, we offer a wide range of products that are certified by internationally recognized authorities such as CE, ISO, and FDA. Certification details are available for each product upon request, ensuring our clients receive only high-quality and compliant medical devices.
Do you provide product demonstrations or training?
Absolutely. We understand the importance of proper usage and safety. Our team offers product demonstrations and training sessions for hospital staff and healthcare professionals, either on-site or virtually, to ensure optimal use of our medical disposables.
How do I place an order for medical device?
Placing an order is easy. You can contact our sales team via phone, email, or through our website’s inquiry form. Our representatives will guide you through the selection and ordering process, assist with product information, and provide a detailed quotation.
What payment methods do you accept?
We accept a variety of payment methods including bank transfers, cheques, and selected digital payment solutions. Our team will provide you with payment details and assist you in choosing the most convenient method for your organization.
Do you offer discounts or bulk pricing?
Yes, we offer attractive discounts and special pricing for bulk and repeat orders. Please reach out to our sales team with your requirements for a customized quotation tailored to your needs.
What is your shipping policy?
Our shipping policy is designed for reliability and flexibility. We dispatch orders promptly upon confirmation, using trusted logistics partners to ensure safe and timely delivery. Shipping charges and timelines depend on order volume and destination.
How long does delivery typically take?
Delivery times vary based on your location and order size. For most urban areas, delivery takes 2-5 business days. For remote or rural areas, delivery may take slightly longer. Our team will provide an estimated delivery schedule at the time of order confirmation.
Do you ship to rural areas?
Yes, we are committed to providing essential medical supplies to all regions of Pakistan, including rural and hard-to-reach areas. We work with reliable logistics partners to ensure your order arrives safely, wherever you are.
Do you offer technical support or maintenance services?
We offer dedicated technical support to assist with any questions or concerns about our products. For devices that require regular maintenance, our trained professionals are available to provide guidance and after-sales service, ensuring uninterrupted operation and peace of mind.